Most business executives today believe that quality management is just a re-packaging of good management practices that you have been doing all these years. But with deeper analysis, quality management requires a profound change in the business processes or practices. It also needs organizational management using radically different methods. Managing quality in today’s consumer-driven economy [...]
Commitment: A Critical Factor for Quality Improvement
The fundamental message in any quality effort is basically the same: “Commitment”. Commitment to quality should be the guiding principle of every employee in the organization. Quality improvement is an inherent part of everybody’s job most specifically those who are tasked to lead the organization. If quality problems arise, it is customary that the system [...]
Non-Stop Quality Improvement Is the Key to Quality Excellence
Everybody has a job to do and by doing that job right the first time and every time, your company can reach the halfway point in your quality journey. Doing things right the first time requires tremendous self-discipline as we do not give ourselves a second chance to redo whatever has been done. The cost [...]
Quality Planning Increases the Likelihood of Business Success
We all agree to a business proverb that ‘if you fail to plan, you plan to fail’. It is a given fact that regardless of what we do (be it personal or in business), planning makes a difference in terms of success or failure. Quality planning is crucial nowadays especially now that competition is no [...]